Privacy Policy – Match Castle

Effective Date: July 7, 2025

Match Castle (“we”, “us” or “our”) is committed to protecting the privacy of our players. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our game and related services (collectively, the “Services”).

1. Information We Collect

Depending on how you use the Services, we may collect the following categories of personal information:

  • Identifiers & Contact Info: Username, email address, phone number, platform IDs, device identifiers, IP address

  • Demographics: Age, gender (if voluntarily provided)

  • Payment & Purchase History: Purchase transactions, virtual currency, gameplay preferences

  • Usage Data: Gameplay logs, scores, achievements, session length

  • Device & Technical Data: Device type, OS version, language, graphics settings, crash diagnostics

  • Audio/Visual & Chat Data: Account avatars, chat logs, gameplay recordings (if applicable)

  • Precise Location: Only if you grant permission and use location-based features

2. How We Use Your Information

We use your personal information to:

  • Provide and maintain the Services

  • Process transactions and deliver in-game content

  • Analyze and improve game performance and features

  • Personalize your experience and show relevant content

  • Provide customer support

  • Prevent fraud, cheating, and ensure security

  • Send administrative and promotional communications (with your consent)

These uses are necessary for contract performance, compliance with legal obligations, and our legitimate interests .

3. How We Share Your Information

We do not sell your personal information. We may share your data as follows:

  • With service providers (hosting, analytics, payments) under confidentiality obligations

  • With platform partners (e.g., Apple Game Center, Google Play) as required

  • With legal authorities, if required by law or to protect rights and safety

  • With acquirers or during corporate restructuring transactions

  • In aggregated form for analytics and research (anonymized)

4. Cookies & Tracking Technologies

We and our partners use cookies and similar tools to enhance game functionality, remember preferences, and serve personalized content and ads .

5. Data Retention

Your data is retained only for as long as needed to support the Services, fulfill obligations, resolve disputes, comply with law, enforce agreements, and as otherwise legally permitted .

6. Children’s Privacy

Our game is intended for general audiences. We do not knowingly collect personal data from children under 13 (or applicable age). If we discover we’ve collected data from a child without proper consent, we will delete it promptly .

7. Security

We follow industry-standard measures to protect data security and integrity, but cannot guarantee absolute protection .

8. International Data Transfers

If you play Match Castle outside your country, your data may be transferred internationally. We ensure protective measures are in place (e.g., Standard Contractual Clauses).

9. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent at any time (e.g., for promotional messages)

  • Opt-out of targeted advertising

  • Lodge a complaint with a data protection authority

To exercise any rights, contact us via the details below.

10. Third‑Party Links & Services

Our Services may include features from third-party platforms (e.g., Game Center, social networks) or link to external sites. These are governed by their own privacy policies, not ours .

11. Changes to This Policy

We may update this Privacy Policy. In cases of material changes, we’ll notify you via in-game announcement or via email. Continued use means acceptance.

12. Contact Us

For any inquiries or data requests, please contact:

Match Castle
[TeletabStudio’s]
Email: [apps@teletabstudios.com]
Address: [Dr. Francisco Duarte 287 – Braga]

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