Terms of Service

Deep Labs, Lda.
Rua Dr. Francisco Duarte 287, 4715-017 Braga, Portugal
VAT Number: PT517906279

Family Together protects and connects everyone to make life easier and less stressful.
By reading these Terms of Service, please note that they apply to the websites, mobile applications, Help Center, and other associated services (“Services”) provided by Deep Labs, Lda., a company headquartered at Rua Dr. Francisco Duarte 287, 4715-017 Braga, Portugal (“Deep Labs” or the “Company”). These Terms also apply to Family Together physical devices (e.g., trackers and other devices and partner products with integrated tracking technology) (collectively, the “Products”).

These Terms of Service explain what you can expect from us and what we expect from you when using our Products and Services.
By accessing or using the Services (including downloading any mobile application we may make available from time to time), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the “Agreement”), whether or not you are a registered user of our Services. This Agreement applies to all visitors and subscribers who access or use the Products or Services (collectively, “Members”).
Before using our Products and/or Services, please read our Privacy Policy carefully and ensure you understand how we collect, store, use, and disclose your personal data, as described herein.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE YOU UNDERSTAND ALL OF ITS PROVISIONS, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS OF LIABILITY FOR CLAIMS YOU MAY HAVE AGAINST US, AS WELL AS YOUR INDEMNIFICATION OBLIGATIONS.

THIS AGREEMENT INCLUDES A MANDATORY ARBITRATION CLAUSE THAT, UNLESS PROHIBITED BY APPLICABLE LAW, REQUIRES INDIVIDUAL DISPUTES TO BE RESOLVED THROUGH BINDING ARBITRATION RATHER THAN BY JURY TRIAL OR CLASS ACTIONS.

BY ACCESSING OR USING THE SERVICE, YOU INDICATE YOUR CONSENT TO THIS AGREEMENT.

     1. USE OF SERVICES

     A. Eligibility

The Products and Services are intended for use by individuals and legal entities. Accounts and subscriptions for Family Together Services must be held and managed by an individual who provides their own (or their child’s) information during the account registration process.

You may only use the Products and Services if you have the legal capacity to enter into a binding contract with Family Together, and only in compliance with this Agreement and all applicable laws, rules, and regulations.

Creating an account on the Services is strictly prohibited for minors unless explicit parental consent is provided.

By consenting to a child’s use of the Services, parents or legal guardians agree to:

  • be fully responsible for the child’s use of the Services and supervise such use to ensure it complies with this Agreement, all referenced documents, and applicable laws;
  • take full responsibility for the child’s compliance with this Agreement and for their use of the Services; and
  • accept all disclaimers, limitations of liability, and waivers contained in this Agreement, both on their own behalf and on behalf of the child. All references to “you” or “your” in Sections 15(i)–(vi) shall be deemed to include the child or minor under guardianship, as applicable.

The Services are not available to any Member who has previously been removed from the Services by us.

     B. Prohibited Uses

You agree not to engage in any of the following prohibited activities:

  • Copying, distributing, transmitting, disassembling, decompiling, publicly displaying, republishing, licensing, selling, or disclosing any part of the Services, by any means, including but not limited to automated or non-automated “scraping” or the creation of derivative works;
  • Determining or attempting to determine any source code, algorithms, methods, or techniques used in the Services or derivative works, or incorporating the Services (or parts thereof) into other software or products;
  • Taking any action that, in our sole discretion, imposes a disproportionately large load on our infrastructure, or using automated systems (e.g., “robots,” “spiders,” “offline readers,” etc.) to send more requests to the Family Together servers than a human could reasonably produce in the same period;
  • Sending spam, chain letters, or other unsolicited communications (by email or within the app);
  • Uploading invalid data, viruses, worms, or other malicious software through the Services;
  • Collecting or harvesting personally identifiable information (including account names) from the Services;
  • Using the Services for commercial purposes;
  • Impersonating another person or entity, misrepresenting your identity or affiliation, committing fraud, or concealing or attempting to conceal your identity;
  • Interfering with or attempting to interfere with the normal functioning of the Services, compromising system security, or decrypting any transmission between servers and users;
  • Accessing content from the Services through any technology or means not authorized by Family Together;
  • Circumventing any access or usage restrictions imposed by us, including attempting to bypass age or parental consent controls or providing false information about your age, country, or residency status;
  • Encouraging conduct that restricts or inhibits any other person’s use of the Services or that, in our judgment, may harm us or expose us to legal liability;
  • Violating, or encouraging the violation of, this Agreement or any applicable law or regulation, including but not limited to laws regarding human trafficking, stalking, credit card fraud, data or software export, intellectual property (patents, trademarks, copyrights, trade secrets), or third-party rights such as privacy and publicity.

    C. Right to Access and Use the Services

    We grant you a non-exclusive, limited, non-transferable, and revocable right to access and use the Services on a single device that you own or control, strictly for personal and non-commercial use, and as permitted by the features of the Service.

    Family Together reserves all rights not expressly granted in this Agreement, including those related to the Services and Company Content (as defined below). We may revoke this right at any time if you materially or repeatedly violate any part of this Agreement, customer support guidelines, or if we cease to provide the Services.

         D. Accounts

    To use our Products and Services, you must create an account with us. Accounts may enable access to features of the Products and Services, which we may change from time to time at our discretion.

    When creating an account, you must provide complete and accurate information. You are solely responsible for all activity associated with your account and must keep your password secure. We recommend using a “strong” password (including uppercase and lowercase letters, numbers, and symbols).

    You must notify us immediately of any security breach or unauthorized use of your account. Except where due to our negligence or contractual breach, we are not liable for any loss or damage resulting from unauthorized access to your account.

    You may manage your Member profile and how you interact with the Products and Services by accessing the “Settings” screen in the app. From there, you can, for example, add or remove Circle members, enable or disable Driving Detection, opt in or out of data sharing/sale, or share the location of a Tile device.

          E. Downloading Our App

    By downloading our application from the Apple App Store, Google Play, or any other app distribution platform (“App Store”), you acknowledge and agree that:

    • these Terms are entered into between you and Family Together, not with the App Store, and that Family Together is solely responsible for the application;
    • the App Store has no obligation to provide any maintenance or support services for the application;
    • the App Store is not responsible for any claims relating to the application, including product liability, consumer protection, intellectual property infringement, or failure to comply with legal requirements;
    • the App Store is a third-party beneficiary of these Terms and may enforce them against you with respect to the license granted for the application.

    You must also comply with the App Store’s terms of service when using the application.

           F. Beta Services

    Family Together may, from time to time, provide you with access to features or services in beta stage (“Beta Services”). These are Services (or portions thereof) made available prior to their commercial release and are labeled as alpha, beta, experimental, pilot, early access, or evaluation.

    By accepting, downloading, or using any Beta Services, you acknowledge that such services are provided “as is” and “as available,” and may contain errors, bugs, or limitations.

    UNDER NO CIRCUMSTANCES shall Family Together’s total liability, nor that of its affiliates, employees, agents, partners, or licensors, arising from the use of Beta Services, exceed one hundred U.S. dollars (USD $100).

    Family Together is not obligated to provide maintenance, technical support, or any other assistance for Beta Services and may discontinue them at any time at its sole discretion.

    2. SERVICE AVAILABILITY AND OUR RIGHT TO TERMINATE

    We may, without prior notice, modify the Services; stop providing the Services or any features of the Services to you or to Members generally; or impose usage limits on the Services—for example, to improve performance or security, comply with legal requirements, or prevent illegal or abusive activity on our Services. We may also make such changes if we can no longer provide certain components of the Services (e.g., if a third-party service provider ceases to make them available). You may choose to terminate your relationship with us at any time if you disagree with these changes by closing your account (see Section X – Cancelling Your Subscription or Closing Your Account).

    We may terminate or suspend your access to the Services, either permanently or temporarily, without notice or liability, if we reasonably believe that:

    • you have materially or repeatedly violated any provision of this Agreement;
    • your account has been inactive for twelve (12) months or more; or
    • due to circumstances beyond our control or if we cease providing the Services.

    In most cases, we will provide advance notice before suspending or terminating your access, except where we reasonably believe that such notice would:

    • expose Family Together or third parties to legal liability;
    • compromise an investigation;
    • interfere with the operation of Family Together products, services, or systems;
    • cause harm to other Members; or
    • violate the law or orders from legal authorities.

    3. MEMBER CONTENT

    Certain areas of the Services allow Members to upload or post content, such as profile information, images, text, comments, questions, messages, and other content or information (any content that a Member submits, posts, displays, creates, or chooses to make available on the Services is “Member Content”). Member Content does not include information collected from your phone or device.
    We do not claim ownership rights over Member Content created or submitted by you. The content remains yours; however, by sharing Member Content through the Services, you agree to the License Grant below and authorize others to view, edit, and/or share your content according to your settings and this Agreement.

    Family Together has the right (but not the obligation), at its sole discretion, to remove any Member Content shared through the Services.

    You are solely responsible for your interactions with other Members. We reserve the right, but have no obligation, to monitor disputes between you and other Members. Family Together shall not be held responsible for your interactions or for the actions or omissions of other Members.

    You agree not to post or transmit any Member Content that:

    • could pose a risk of harm or damage to individuals or property;
    • seeks to harm or exploit children through inappropriate content, requests for personal data, or otherwise;
    • could constitute or contribute to a criminal offense or violation of any law, including the disclosure of insider information or trade secrets;
    • contains information or content we consider to be illegal, harmful, abusive, racially or ethnically offensive, defamatory, infringing on privacy or publicity rights, harassing, humiliating, libelous, threatening, obscene, or otherwise objectionable;
    • includes information you do not have the legal right to make available, whether under law or contractual/confidentiality obligations;
    • contains false or outdated information;
    • violates school or other applicable policies, including codes of ethics or anti-cheating rules;
    • interferes with other Members or users, including disrupting conversations or deleting/modifying third-party content;
    • without explicit permission, includes solicitations for donations, petitions, business opportunities (e.g., job offers), club memberships, chain letters, advertising, or promotional content—except in designated areas (such as a classifieds board).

    You represent and warrant that any Member Content you post does not infringe upon the rights of any third party, including intellectual property rights (as defined below) or rights of privacy.
    Family Together reserves the right—but is not obligated—to investigate and take appropriate action, such as rejecting/removing content, suspending/terminating your account, or reporting you to the authorities, if you violate these Terms of Service.

    To comply with legal requests, subpoenas, or court orders, protect our systems and users, or ensure the integrity of our operations, we may access and disclose any information we deem necessary, including your account details (name, email, etc.), IP address, usage history, Member Content, and conduct.

    “Intellectual Property Rights” means all patent, copyright, design, moral, publicity, trademark, trade dress, trade secret, goodwill, and other intellectual property rights, whether existing now or in the future, along with all applications, registrations, renewals, and extensions of such rights under any national or international law.

    By posting Member Content, you represent that:

    • you have obtained the consent of any identifiable individuals in the content to use their names/images in accordance with this Agreement, and that those individuals have released you from any resulting liability;
    • your Content and Family Together’s use of it as permitted by this Agreement does not violate any law or the rights of any third party, including intellectual property and privacy rights.

    Although we reserve the right to remove Member Content, Family Together assumes no responsibility for content posted by you, other Members, or third parties. You are solely responsible for your content and the consequences of sharing it.
    We do not guarantee that all Member Content complies with this Agreement, and you acknowledge that you may be exposed to inaccurate, offensive, or inappropriate content. Family Together shall not be liable for any damages you claim to have suffered as a result.

    4. MEMBER CONTENT LICENSE GRANT

    By posting any Member Content to the Services, you expressly grant Family Together—and represent that you have the right to grant—a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, edit, translate, distribute, disclose, publicly perform, and create derivative works from such content (including your name, voice, and/or image), in whole or in part, in any existing or future media or technology, for the purpose of operating, developing, marketing, providing, and improving Family Together’s Products or Services.

    5. SPECIFIC TERMS FOR MOBILE SOFTWARE

    A. Mobile Software

    As part of our Products and Services, we make available software and/or applications designed for mobile devices (“Mobile Software”). To use the Mobile Software, you must own a compatible device. Family Together makes no guarantees that the Mobile Software will be compatible with your device.
    For each Family Together service you use, Family Together grants you a non-exclusive, non-transferable, revocable right to use one compiled copy of the Mobile Software on a single account owned exclusively by you, for personal use.

    Without limiting the general prohibitions described in the “Prohibited Uses” section (which also apply to Mobile Software), you may not:

    • modify, disassemble, decompile, or reverse engineer the Mobile Software, unless such restriction is expressly prohibited by law;
    • rent, lease, lend, resell, sublicense, distribute, or otherwise transfer the Mobile Software to any third party or use it to provide shared services to others;
    • make copies of the Mobile Software;
    • remove, disable, damage, or otherwise interfere with any security features of the Mobile Software, features that prevent copying or usage of content, or features that enforce usage limitations;
    • remove copyright or other proprietary notices from the Mobile Software.

    You acknowledge that Family Together may issue updated versions of the Mobile Software and may automatically update it on your device (where permitted). You consent to such automatic updates and agree that the terms of this Agreement apply to all updates. Any third-party code embedded in the Mobile Software is subject to its applicable open-source or end-user license agreements.

    This right to use does not constitute a sale of the Mobile Software or any copy thereof. Family Together or its third-party partners retain all rights, title, and interest in and to the Mobile Software. Any attempt to transfer your rights or obligations without authorization is void. Family Together reserves all rights not expressly granted.

    B. Mobile Software from the Apple App Store

    If you acquire the Mobile Software through the Apple App Store (“Apple Software”), you acknowledge that this Agreement is between you and the company that owns Family Together (Deep Labs, Lds.), and not with Apple Inc. Apple is not responsible for the Apple Software or its content. Your use of the Apple Software must comply with the App Store Terms of Service.

    Apple has no obligation to provide technical support. In case the Apple Software fails to meet legal warranty standards, you may request a refund from Apple; however, all other liability lies with the company.

    Apple is not responsible for any claims relating to the Apple Software, including:

    • product liability,
    • failure to meet legal or regulatory requirements, or
    • violations of consumer protection laws.

    If intellectual property infringement claims arise, the company—not Apple—will be responsible. Apple and its subsidiaries are third-party beneficiaries of this Agreement with respect to the Apple Software and may enforce the Agreement against you.

    C. Mobile Software from the Google Play Store

    If you acquire the Mobile Software through the Google Play Store (“Google Software”), the following terms apply:

    • this Agreement is between you and the company, not Google Inc.;
    • your use must comply with the Google Play Store Terms of Service;
    • Google only provides the platform/store;
    • the company is solely responsible for the Google Software;
    • Google has no obligations toward you in relation to the Google Software;
    • Google is a third-party beneficiary of this Agreement with respect to the Google Software.

    6. OUR COMMUNICATIONS WITH YOU

    A. Email Communications

    By providing your email address to Family Together, you consent to us using it to send you notifications related to the Service, including legal notices. We may also send messages about feature changes or, where permitted, special offers. You may opt out of promotional emails by clicking “unsubscribe” in the email. In countries that require prior consent, we will request it before sending any non-product-related communication.

    B. SMS/Text Messages

    We may offer the option to receive periodic text messages, such as notifications from members of your group (“Circle”) or alerts from monitoring features (“Text Messaging Program”). In emergency situations (e.g., a serious accident involving a Circle member), we may send messages.

    By opting in, you confirm that the number provided is accurate and authorized. Messages may be sent via automated systems; your carrier may charge fees; and message frequency may vary. Not all carriers or devices are supported.

    Local legal restrictions may affect access to the Program. For help, reply “HELP.” To cancel, reply “STOP.” You may also contact us at support@teletabweb.com.
    If you unsubscribe, we may send one final confirmation message. If you opt out, we may no longer be able to send you important alerts.

    7. OUR INTELLECTUAL PROPERTY RIGHTS

    Except for Member Content, all Products, Services, and materials—including software, images, text, graphics, trademarks, multimedia content, reports, features, design, layout, data, and anything generated, collected, or transmitted through the Services or Mobile Software (“Company Content”)—and all associated Intellectual Property Rights belong exclusively to Family Together and its licensors.

    Unless expressly provided in this Agreement, no license is granted for these rights. You may not sell, license, rent, modify, distribute, copy, reproduce, transmit, display, or create derivative works from the Company Content.

    You may choose to submit suggestions or ideas regarding the Service (“Ideas”). By doing so, you agree they are provided voluntarily and without restriction or obligation on Family Together’s part. We may use such Ideas for any purpose without compensation. Family Together may have already developed similar ideas independently. The company has no obligation to review, consider, or implement any Idea. You declare that any Ideas you submit do not infringe upon the rights of third parties.

    8. PRODUCT AND SERVICE FEATURES

    The Products and Services include various features that may vary depending on your location, selected services, and whether you have subscribed and paid for them. Some features require the installation of Mobile Software on the relevant devices.

    Not all features are available in all countries. For more information, please refer to the Full Terms of the Products and Services, which may include:

    • Location Safety Services
    • Driving Safety Services
    • Roadside Assistance
    • Digital Safety Services
    • Additional Family Assistance (Disaster Response, Health, Travel)
    • Family Together Mobile Theft Protection
    • Integrations with Google Assistant and Alexa

    9. CANCELING YOUR SUBSCRIPTION OR CLOSING YOUR ACCOUNT

    A. Canceling Your Subscription or Closing Your Account

    You may cancel your subscription or close your account at any time.

    • In the Family Together app: go to Settings > Account > Delete Account
    • In the Tile app: go to Settings > Manage Account > Delete Account
    • In the Jiobit app: go to Menu > Account > Cancel Subscription

    If you purchased your subscription via the Apple App Store or Google Play Store, you must also cancel recurring payments in those stores to avoid future charges.

    To cancel your subscription or close your account, visit the Family Together Help Center or contact us by email at support@teletabweb.com. If emailing, please include your name, the email address used to register, and a contact phone number.

    Processing cancellation requests may take up to five (5) business days, so we recommend notifying us at least one week before the end of your current billing cycle. Your cancellation will take effect at the end of that cycle.

    10. NO PROFESSIONAL ADVICE

    If the Services provide professional information (e.g., medical or legal advice from Family Together’s third-party providers), it is for informational purposes only and should not be considered professional advice.

    You should seek independent advice from a qualified and licensed professional in the relevant field.

    11. PRIVACY

    We respect the privacy of our members. Please review our [Privacy Policy] for details on how we collect, use, and disclose your information, including data from your device, location, sensors, and movement.

    By using our Services, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

    12. SECURITY

    Family Together cares about the security and integrity of your personal data. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or misuse your data.

    You acknowledge that you provide your personal data at your own risk.

    13. THIRD-PARTY LINKS

    The Services may contain links to third-party websites, advertisements, services, or offers not controlled by Family Together.

    By using these links, you leave the Service.
    Family Together does not endorse or take responsibility for third-party websites or content.
    Your use of such third-party sites is at your own risk, and these Terms and Family Together’s Privacy Policy do not apply to them.

    By using these services, you release Family Together from any liability for damages or losses.
    Any transactions with advertisers on our Services, including payments, delivery, and warranties, are solely between you and those advertisers.

    14. INDEMNIFICATION

    (This section does not apply to consumers residing in the UK, EU, EEA, or in any jurisdiction where such an indemnity clause is not permitted under applicable law.)

    To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Family Together, its subsidiaries, agents, licensors, managers, affiliated companies, and their respective employees, contractors, agents, officers, and directors from any claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including but not limited to legal fees) arising from:

    • Your use of and access to the Service, including any data or content transmitted or received by you;
    • Your violation of any provision of this Agreement, including but not limited to breach of any representations or warranties;
    • Your violation of any third-party rights, including but not limited to privacy or intellectual property rights;
    • Your violation of any applicable law, regulation, or rule;
    • Any claim or damage arising from your Member Content or any content submitted via your account, including any Ideas;
    • The use of the Service by any third party using your username, password, or other security credentials.

    15. NO WARRANTIES

    (If the law in your country does not allow the exclusion of certain warranties, this section does not apply to you.)
    The Services are provided “as is” and “as available.” You use the Services at your own risk.
    To the fullest extent permitted by law, the Services are provided without warranties of any kind, either express or implied, including, but not limited to:

    • Implied warranties of merchantability, fitness for a particular purpose, privacy, security, accuracy, timeliness, quality, or non-infringement.

    No advice or information, whether oral or written, obtained from Family Together will create any warranty not expressly stated in these terms.
    Family Together does not warrant that:

    • The Services or their results (e.g., location tracking, crash detection, emergency assistance) will be accurate, reliable, error-free, or correct;
    • The Services will meet your expectations;
    • The Services will be available continuously, at a specific time or location, or that they will be secure and uninterrupted;
    • Any errors or defects will be corrected;
    • The Services will be free of viruses or other harmful components.

    Any content obtained through the Services is downloaded at your own risk, and you are solely responsible for any damage to your device or loss of data resulting therefrom.
    Family Together does not guarantee, endorse, or assume responsibility for any third-party product or service advertised through the Services or via hyperlinks. We do not participate in or monitor any transaction between you and third parties.

    16. LIMITATION OF LIABILITY

    (If the law in your country does not permit certain exclusions of liability, those exclusions do not apply to you.)

    This Agreement grants you specific legal rights, and you may also have other rights depending on your jurisdiction.

    Exclusions and limitations of liability do not apply where prohibited by law.

    This clause applies regardless of the legal basis of liability (contract, negligence, strict liability, etc.), even if Family Together has been advised of the possibility of such damages.

    Nothing in this Agreement limits or excludes:

    • Liability for death or personal injury caused by gross negligence of Family Together;
    • Fraud or fraudulent misrepresentation;
    • Any other liability that cannot legally be excluded.

    To the fullest extent permitted by law, Family Together and its affiliates, agents, directors, employees, suppliers, and licensors shall not be liable for:

    • Losses not caused by Family Together’s breach of contract;
    • Losses or damages not foreseeable at the time of entering into the contract;
    • Indirect, punitive, incidental, special, consequential, or exemplary damages;
    • Loss of profits, goodwill, data, use, or other intangible losses;
    • Damages resulting from hacking, tampering, or unauthorized access to the Services or your account;
    • Errors or inaccuracies in data (such as location, crash detection, or emergency assistance);
    • Unauthorized access to servers or your personal data;
    • Service interruptions;
    • Transmission of viruses or malware by third parties;
    • Member content or third-party conduct that is offensive, illegal, or defamatory;
    • Acts or omissions of third parties.

    In no event shall Family Together’s total liability (including that of its affiliates, agents, etc.) exceed the amount you paid to Family Together in the six (6) months prior to the event giving rise to the liability.

    Legal Timeframe: Unless prohibited by law, any legal action related to the Services must be submitted in writing to Family Together within one year of the event that gave rise to the claim.
    Jurisdictional Scope: The Services are operated from Portugal and are available only in the countries identified in this Agreement. If you access them from other jurisdictions, you do so on your own initiative and are responsible for complying with local laws.

    • Governing Law, Jurisdiction, Forum, and Arbitrators

    Any dispute related to this Agreement shall be governed by and interpreted in accordance with the applicable laws identified below (excluding conflict-of-law rules). The parties irrevocably consent to the non-exclusive jurisdiction and venue of the courts located in Braga, Portugal.

    • Class Action Waiver

    ALL CLAIMS MUST BE BROUGHT BY THE PARTIES INDIVIDUALLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND UNLESS OTHERWISE AGREED BY THE PARTIES, THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE PERSON. BY ENTERING INTO THIS AGREEMENT, YOU AND THE COMPANY WAIVE THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN ANY KIND OF CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING.

    17. INFORMATION AND COMPLAINTS

    If you have any questions or complaints regarding the Products or Services, email us at support@teletabweb.com or call +351 925 006 577.

    Please note that email communications may not be secure, so you should not include credit card or other sensitive information in any email you send to Family Together.

    18. GENERAL PROVISIONS

    A. Assignment

    This Agreement, including any rights and licenses granted herein, may not be transferred or assigned by you, but may be assigned by Family Together without restriction. Any attempted assignment in violation of this section shall be null and void.

    B. Notification Procedures and Changes to the Agreement

    Family Together may provide notifications—whether required by law or for marketing or other business purposes—via email, written or hard copy notice, or by posting such notices on our website or mobile application, as determined at our sole discretion or as required by applicable law.

    You are responsible for maintaining a current email address in your account to receive notifications. You may update your email address through the Family Together app.

    We reserve the right to determine the form and means of providing notifications, and you may opt out of certain types of notifications as described in this Agreement.

    We are not responsible for any automatic email filtering that you or your network provider may apply to our emails.

    Family Together may update or modify this Agreement from time to time to reflect changes to our Services, our operations, legal or regulatory requirements, or to prevent abuse or harm. Continued use of the Services after any such changes constitutes your acceptance of the revised Agreement.

    If you do not agree to any provision of these terms or to any future updates to the Agreement, do not use or access (or continue to access) the Services. You may also terminate your relationship with us at any time by closing your account.

    C. Entire Agreement / Severability

    This Agreement, along with any amendments and any additional agreements you may enter into with Family Together in connection with the Services (including any supplemental terms referenced herein), constitutes the entire agreement between you and Family Together regarding the Services.

    If any provision of this Agreement is held to be invalid by a court of competent jurisdiction, such invalidity will not affect the remaining provisions, which shall remain in full force and effect.

    D. No Waiver

    No waiver of any provision of this Agreement shall be deemed a continuing or future waiver of that or any other provision, and Family Together’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

    E. Third-Party Trademarks

    Apple and the Apple logo are registered trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

    Google Play, the Google Play logo, and Android are trademarks of Google Inc.

    The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by us is under license. All other trademarks and trade names are the property of their respective holders.

    F. Contact Information

    For any questions regarding this Agreement, contact us at support@teletabweb.com.

    The company operating Family Together is Deep Labs, Lda., with its registered office at:
    Rua Dr. Francisco Duarte 287
    4715-017 Braga
    Portugal

    G. Language

    You and Family Together expressly declare that this Agreement and all related documents have been drawn up in English, and the English version shall prevail in case of discrepancy between translations.

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